SHIPPING

We offer FREE SHIPPING on orders with 3 or more items! 

For orders with just one or two items:
United Kingdom: £3.99
United States: USD $ 5.99 
Europe: €7.99
Canada: CAD$ 7.99
Australia: AUD$ 8.99
New Zealand: NZD$ 8.99
Rest of the world: USD $ 8.99

Shipping Times:

UK:  4-7 business days with Evri 

US: 5-9 business days with USPS 

Australia: 7-10 business days with Australia Post

Canada: 7-12 business days

New Zealand: 10-12 business days

German, France, Spain, Italy:  6-9 business days 

Finland, Ireland, Netherlands, Sweden, Switzerland, Denmark: 7-12 business days

UAE: 7-12 business days

Singapore, Taiwan, Hongkong, South Korea, Japan: 7-12 business days

Rest of the world: For more information, please contact our customer care team at hi@moodymumu.com

Tracking:

Scroll down to the bottom of the first page at moodymumu.com and click the "Track My Oder" button.

There are two options for tracking:

1. Type in your order number and email/phone number in respective boxes and click the "Track" button. 

2.Type in the tracking number emailed to you in the respective box and click the "Track" button. 

Processing Times:

For in-stock items, please expect additional 1~2 days warehouse processing time for the total delivery estimates.

For pre-order items, please expect additional 3~4 days warehouse processing time for the total delivery estimates. 

Taxes and Duties:

For orders to the UK, orders up to £135 are free of extra duties and charges. In rare cases, import duty may occur and it is not covered by Moody Mumu.

For orders to the US, orders up to $800 are free of extra duties and charges. In rare cases, import duty may occur and it is not covered by Moody Mumu.

For orders to the rest of the World, generally all taxes and duties are included in the price shown at checkout*.

*Kindly note that Moody MuMu may not be able to advise if you will have to pay taxes locally or any potential amount that you will be charged. For more information regarding additional fees levied by the local authorities, please contact local customs office and/or certified tax experts.