Q&A
For in stock items, we ship in 1~2 days after purchase. For pre-order items, please expect additional 3-day processing time
UK: Express shipping 4-7 business days with Evri
US: Express shipping 5-8 business days with USPS
Australia: Standard shipping 7-10 business days with Australia Post
Canada: Standard shipping 5-8 business days
New Zealand: Standard shipping 10-12 business days
German, France, Spain, Italy: Standard shipping 6-9 business days
Finland, Ireland, Netherlands, Sweden, Switzerland, Denmark: Standard shipping 7-12 business days
UAE: Standard shipping 7-12 business days
Singapore, Taiwan, Hongkong, South Korea, Japan: Standard shipping 7-12 business days
Rest of the world: For more information, please contact our customer care team at hi@moodymumu.com
We have already chosen express shipping to UK, US and most countries in Europe without extra charge.
We began our journey at the Brick Lane market in London and have since relocated to China, allowing us to get closer to the source for enhanced quality control and a wider selection of product.
Yes, send us a message on TikTok @moodymumu
Yes, we have 5 for 4. The price will be adjusted automatically when it reaches fitems.
Yes, if you are a uni student, you could enter the code: UNI10 for 10% off of your order.
Yes. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Yes, we can refund it if it has not been shipped yet. You need to contact us as soon as possible.